Daily Archives: January 16, 2009

Move Tone Tools to Open Opportunities

eweber   January 16, 2009   41 Comments

Have you ever observed a skilled facilitator use tone tools to turn around a tough situation? Tone skills open mental gateways both to speak ethically and to feel heard. They also communicate respect across differences, and find winning solutions within opposing views. What’s your tone IQ? People who engage others,… Read more »