Ever have a day when work became combat, and your workplace a war zone? When problems arise, the last place leaders look for solutions is within differences that caused battles in the first place. Have you seen it?
Gary, manufacturing manager in NY, is more typical of leaders we meet who see differences as the cause for poor tone. We have constant problem because union reps, “stick their noses into everything, cause trouble for the entire company”, he said, ”They make no effort to help with anything,” he went on.