Tone – A Standing Ovation to Diversity

Tone tools create goodwill – even in war zones. The body language of communication, tone brings a smile of inclusion or adds a snub of rejection. It embodies the warmth of thanks, and also chills your peers with criticism. Good tone articulates problems with solutions in mind, while poor tone vents about the impossibilities.

Tone turns gunners into givers

Have you seen tone tactics bring a standing ovation of sorts to many different people where you work? It’s the quality crafted by people who welcome nuances, value opposing views, and transform broken systems into innovations at work.

It makes sense that if human brains rewire for new possibilities each time a person steps in the direction of solutions, that positive tone offers a gateway into multiple possibilities from high-performing minds. It doesn’t always happen though.

Poor tone, on the other hand, tends to marginalize many fine voices, and allows space for far fewer skills, to the detriment of performance.

Bully or builder?

Research is shedding light on why some people tend toward a bully’s tone.  Use tone skills to improve mental dividends from wider differences, and bullying loses its grip.

tone brings out multiple intelligences from all workers.

Good tone melds differences

Communicate shared goals and tone fuels possibilities for action. How so?

1. Tone moves people to reflect on  growth opportunities, as opposed to blaming others or engaging self-pity.

2. Tone looks beyond cynicism in favor of developing talents to communicate solutions.

3. Tone guides people to learn from opposing views on even the most controversial topics.

4. Tone can change like a chameleon when people face stress, fight exhaustion, or fall ill.

5. Tone turns disagreement into growth opportunities with opponents.

6. Tone is the body language of online communication.

Test your tone in this brief survey

Each item relates to either effective or ineffective tone tactics:

1. Do you speak and feel heard daily?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

2. Do you laugh with fellow workers?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

3. Do you avoid negative people during staff breaks?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

4. Do you refuse to take offense at work?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

5. Do you refrain from pointing out other’s mistakes?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

6. Have you resolved a key conflict at work in the last month?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

7. Do you propose doable solutions to problems you face?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

8. Would fellow workers see you as reflective?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

9. Do you remain calm in stressful situations?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

10. Do you recognize and inspire good tone even if others do not?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

11. Do you prevent stressors from invading your workplace?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

12. Would others say that you value their offerings?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

13. Do you learn from people who disagree with you?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

14. When disagreements arise, do you avoid personal attacks?

a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

15. Do you welcome workers who differ widely from your views? a. Mostly _____
b. About 50% _____
c. About 25% _____
d. rarely _____

Analyze your score here

Results will show where tone IQ is strongest and suggest where to grow tone skills in communication that work against your diverse assets.

To calculate your score from directions below, simply  calculate a. _____ b. _____ c. _____ d. _____ responses scored. The next post  highlights where scores likely land your firm. 

How will you turn diversity problems into organizational growth – through well developed tone tactics.

16 Comments

  1. [...] does your Tone Survey Score Here really mean and where can you gain new dividends from [...]

  2. [...] Toss in good tone and draw together less experienced leaders. Tone’s a skill that all can learn, yet at times it’s practiced only by few. It’s found in genuine [...]

  3. [...] suggest a project together – that would build from ideas on opposite sides of the issue. Take the tone survey to see how you [...]

  4. [...] with flame wars where people fail to step back and consider value from an opposing view.  Good tone, on the other  hand, enables people to communicate understanding and prosperity across [...]

  5. [...] building is an effective way to move from problems into solutions with students at school. 5. Good tone skills among  teachers and students allows people to grow together across differences. 6. Opposing [...]

  6. [...] see where your skills land you. Are you gaining the dividends you deserve from tactics for good  tone when different views or beliefs arise? Luckily these strategies can be learned by all – so even tone deaf interpersonal people can gain [...]

  7. [...] so few positive reactions when controversy strikes? Perhaps more than most people realize, it takes targeting good tone skills to become a force for life-changing advancement when the chips are [...]

  8. [...] Tone skills open mental gateways to speak and feel heard, communicate respect across differences, and find winning solutions within opposing views. What’s your tone IQ? [...]

  9. [...] up IQ for applying results. 2. People dominate or worse, they  bully at meetings – with a kind of tone that shuts out opposing views. Have you seen it happen?  In one blow, tone can kill initiatives [...]

  10. [...] Open every post with tone that moves you and others forward toward mind-bending solutions. Tone tools work especially well [...]

  11. [...] Mental savvy needed to risk novel approaches or renew broken systems include tone tactics that unite people with winning ideas. Good tone allows people who differ to speak and feel heard, so that change offers shared benefits. Can you see tone’s effect on lasting change and ongoing growth where you work? Good tone creates segues for differences to merge into strengths at work.  Poor tone excludes some and demands unfair advantages for a few. What’s your tone IQ? [...]

  12. [...] Tone: Do good tone practices enable diverse  groups to take advantage of most opportunities to rebuild productivity?  Yes [...]

  13. [...] way you can shake the world, he highlighted tone missing in communications across cultures. Do your tone skills show gentle as a strength to shake a [...]

  14. [...] A top performer where you work supports one way only and marginalizes  intelligent peers who differ. [...]

  15. [...] a brief tone test here to see how your brain is bending toward civility during disagreements. See how simple choices [...]

  16. [...] subtle -  in the name of critical thinking. Yikes – it’s more like kill creativity!  Survey your tone skills to see where your communication strength and weaknesses [...]

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